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Creative Director

Sheltered Housing Assistant

L&Q London Full-time

We are currently seeking a dynamic and passionate Housing Assistant with proven experience of working with vulnerable adults and providing excellent customer service. You will act as the on-site representative across two sheltered housing schemes within Redbridge, ensuring the day to day safety and wellbeing of our residents in the context of Health & Safety management, Fire Safety procedures and general maintenance of the scheme’s facilities.

As the ideal candidate you will have experience of maintaining and updating accurate records, be focused, professional and organised. This is a varied role and you must be able to think on your feet and work on your own initiative in line with policies and procedures. You will need to have the ability to be empathetic and balance the complex needs of our residents, in line with regulatory compliance.

To assist with communication at these schemes it would advantageous to be able to speak additional languages such as Hindi, Urdu, Gujarati, Punjabi, Kurdish or Russian though not essential.

At L&Q Living we love to develop our people. To us our people are key, and we love to see them progress and grow in our company. As such we provide continued support and training as well as a number of in house and external training courses to help you within your role.

In addition to this the successful candidate will have access to our full suite of benefits, including:

  • 25 days annual leave pro rata
  • Excellent Pension scheme and non-contributory life assurance
  • Season ticket loan
  • Advantage Discount Scheme
  • Employee Assistance Programme

If you are interested in this role and have the experience required, then apply without delay!

For this post the successful candidate will need to apply for an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. Further information about the Disclosure scheme can be found at

COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

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